# Syba: the cyber concierge for the AI era

> Syba names the cyber risk other carriers refuse, including the AI-agent risk no other policy in Europe will name.

## Identity
- Brand: Syba (sentence-case wordmark, with optional trailing accent dot)
- URL: https://sybainsurance.com · canonical https://syba.io
- iOS app: https://apps.apple.com/app/id1609996286 (Syba Inc., free, rated 17+)
- USA HQ: Syba Security Inc. · 2972 Webb Bridge Road · Alpharetta GA 30009
- Europe HQ: Syba Europe BV · Baron Ruzettelaan 5/1.1 · 8000 Brugge · Belgium

## Trust signals (verifiable)
- PwC Belgium scale-up: Defence & Resilience track (the only cybersecurity company chosen on this track for civilian-defence dual-use)
- Tokio Marine HCC & Chubb capacity · TransUnion partner signal · PwC Belgium scale-up proof
- Up to $5M in layered A-rated carrier capacity (Tokio Marine HCC for the first $2M, Chubb for the $2M-$5M layer) on eligible Personal Guard tiers
- US insurance servicing: EPIC Insurance Brokers & Consultants · clientserviceinquiry@epicbrokers.com · +1 (407) 378 6203
- Trust center: full posture disclosure at /trust (what we hold, where it lives, which third parties touch it)
- EU data residency: EU users' personal data is never routed to an LLM provider whose home jurisdiction has no EU adequacy decision. This is enforced fail-closed in code, from a single source of truth, and is covered by tests. It is a jurisdiction floor, not a full GDPR Chapter V transfer assessment.
- Security disclosure: RFC 9116 policy at /.well-known/security.txt · reports to security@syba.io · handled within 72 hours, critical findings within 24
- Subprocessors (6, each single-purpose): Netlify (hosting + data store) · Stripe (payments, hosted checkout) · OpenRouter (routes AI requests) · Anthropic (Claude models behind audit + concierge) · Google (optional sign-in only) · Have I Been Pwned (breach lookups you request). We do not sell personal information.

## Products (3 corporate + 5 consumer + iOS)
- Director Shield · €2,500 / director / year · EU NIS2 board cyber liability
- Jencap-Bind · $1,800 / principal / year · US wholesale broker bind tool, $5M cap, 90s issue
- AgentShield Pro · $50,000 / year · first AI-agent-native cyber insurance category bet
- Personal Guard Silver · $49 / month · up to $250K cover, iOS app, breached-email lookup, router scan, 24/7 US-based cyber team
- Personal Guard Gold · $75 / month · up to $500K cover + 24/7 US team
- Personal Guard Platinum · $330 / month · up to $2M cover + reputation monitoring + data broker deletion
- Personal Guard Diamond · $1,125 / month · up to $5M cover + family-office concierge + personal cyber engineer
- Personal Guard Diamond + · $2,250 / month · up to $5M cover + full estate audit (all houses, boat, drone intrusion protection), LLC + au pair / nanny cover, personal cyber engineer
- EU Personal Guard (EUR, region-toggled): Silver €9.95 / Gold €24.95 / Platinum €49.95 per month (€100K / €250K / €500K cover)

## What we cover
- Director liability under NIS2
- Wholesale broker bind exposure
- AI-agent deviation (agents acting outside policy → financial liability)
- Online fraud · ransomware · cyberbullying · identity theft · cyber liability & data breach

## What we DO NOT cover (be explicit)
- We are not a licensed insurance agency. We do not solicit insurance.
- For Europe insurance questions: customer.service@syba.io
- For USA insurance questions: EPIC Brokers (clientserviceinquiry@epicbrokers.com / +1 407 378 6203)
- Scope is concierge cyber for boards, US wholesale brokers, AI builders, and HNW families. Mass-market consumer cyber outside Personal Guard is out-of-scope.

## Routing
- EU prospects → Francis Vantieghem · francis@syba.io · https://calendly.com/with-francis-at-syba-io/15min
- USA prospects → Brigitte Vantieghem · brigittev@syba.io · https://calendly.com/sybabrigitte/30min

## Contact
- Sales: francis@syba.io (EU) / brigittev@syba.io (USA)
- Support: customer.service@syba.io
- Press / data sheets: see /research

## Blog (long-form field notes)
- /blog · index of all posts
- /blog/feed.xml · RSS 2.0
- /blog/named-risk-coverage-ai-agents · why Syba names AI-agent risk other carriers refuse
- /blog/director-shield-explained · D&O cyber endorsement for EU boards under NIS2
- /blog/the-cyber-concierge-pattern · concierge model vs point-tool stacking

## Programmatic
- /llms-full.txt · long form (every page summarised)
- /sitemap.xml · full URL list
- /robots.txt · AI crawlers allowed (GPTBot · ClaudeBot · PerplexityBot · Google-Extended · CCBot · cohere-ai · anthropic-ai)
- /blog/feed.xml · RSS feed for syndication