SMS Terms & Conditions
These are the terms and conditions of Syba's text-messaging (SMS) program: what we send, how you give consent, how often we message you, what it costs, and how to stop at any time.
- Program: SYBA appointment and customer-care texts, sent by Syba Security Inc. from +1 (470) 801-1565.
- Message frequency: message frequency varies, typically 1-2 messages per request. This is not a recurring subscription.
- Cost:Msg & data rates may apply.
- To stop: reply STOP to any message at any time.
- For help: reply HELP, or email support@syba.io.
- Privacy: mobile opt-in information and consent are never shared with or sold to third parties. See our Privacy Policy.
1. The program
Syba (Syba Security Inc.) operates a customer-care and appointment text-messaging program. When a prospective customer speaks with a Syba representative by phone about cybersecurity insurance and asks to receive information, Syba sends a small number of transactional text messages: a link to book a short introductory meeting, and a one-time call-recording / privacy notice. This is not a marketing or promotional blast program.
Messages identify the sender as SYBAand are sent from Syba's US business number +1 (470) 801-1565. The programme is operated by Syba Security Inc., 2972 Webb Bridge Road, Alpharetta, GA 30009, USA.
2. How you opt in (consent)
You provide express opt-in consent in one of two ways:
- Verbally, during a live phone call. A Syba representative speaks with you, explains that Syba can text you a link to book a meeting, explicitly asks for your permission to text you, and only proceeds after you verbally agree and confirm your mobile number. Calls may be recorded for quality and consent records.
- On this page, by entering your name and mobile number and checking the consent box in the form below.
Consent is never a condition of any purchase. Syba does not send texts to anyone who has not given this express consent, and does not use purchased lists or auto-dialed/bulk messaging.
3. Opt-in form
You can opt in here to receive your booking link by text:
4. Message types & frequency
Messages are transactional and triggered by your request. Message frequency varies - you will typically receive 1-2 messages per interaction (a booking link, plus a one-time recording/privacy notice). This is not a recurring subscription; we do not send ongoing promotional campaigns.
5. Sample messages
- “Hi, it's Emma from SYBA. As promised, here's the link to book your 15-minute intro with our team: https://calendly.com/with-francis-at-syba-io/15min Msg&data rates may apply. Reply HELP for help, STOP to opt out.”
- “SYBA: thanks for speaking with us today. Your call was recorded for quality and training. Privacy and recording details: https://sybainsurance.com/privacy Msg&data rates may apply. Reply HELP for help, STOP to opt out.”
- “SYBA: this is SYBA's appointment and customer-care text program. For help, email support@syba.io or see https://sybainsurance.com/sms Msg&data rates may apply. Reply STOP to opt out.”
- “SYBA: you have successfully been unsubscribed from SYBA texts. You will not receive any more messages from this number. Reply START to resubscribe.”
6. Cost
Msg & data rates may apply. Message and data rates may apply depending on your mobile carrier and plan. Syba does not charge for the messages themselves.
7. Opt out (STOP) & help (HELP)
You can cancel the SMS service at any time by replying STOP to any message. After you reply STOP, we will send a one-time confirmation and will not send any further messages unless you opt in again. For help, reply HELP or email support@syba.io.
STOP also accepts STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE and OPTOUT. To opt back in, reply START, UNSTOP or YES.
Replying HELP or INFOreturns: “SYBA: this is SYBA's appointment and customer-care text program. For help, email support@syba.io or see https://sybainsurance.com/sms Msg&data rates may apply. Reply STOP to opt out.”
8. Privacy
Your mobile number and opt-in consent are used solely to deliver the messages described above. Mobile opt-in information and consent are never shared with or sold to third parties for marketing or any other purpose. See our Privacy Policy and Terms of Service.
9. Eligibility
You must be at least 18 years old and the account holder of, or authorised to use, the mobile number you give us. Do not opt in with someone else's number. The programme is offered to mobile numbers in the United States.
10. Carriers & delivery
Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and is outside Syba's control. The programme is supported on major US carriers including AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost, Cricket, MetroPCS and Google Fi. Carrier support may change without notice.
11. Changes to these terms
We may update these SMS terms. The effective date below always reflects the current version, and material changes are published on this page before they take effect. Continuing to receive messages after a change means you accept the updated terms.
12. Contact
Syba Security Inc., 2972 Webb Bridge Road, Alpharetta, GA 30009, USA. Questions about this text-messaging programme: support@syba.io. SMS privacy questions: customer.service@syba.io.