Skip to main content

Guides

What is cyber insurance?

Cyber insurance is a policy that pays for covered losses after a cyber incident such as ransomware, online fraud, identity theft or a data breach. Depending on the wording it can cover response costs, lost income, legal fees and extortion. It softens the financial hit; it does not stop an attack. Personal versions cover households.

What does cyber insurance pay for?

Cyber insurance pays for the money side of a cyber incident, up to the limit and under the terms of the policy. The National Cyber Security Centre (2020) describes it as help for an organisation to get back on its feet when something cyber-related goes wrong, including minimising disruption, financial protection during an incident and help with legal and regulatory actions afterwards.

Policies split losses in two groups. Own-loss cover pays for what the insured person or company loses directly. Liability cover pays when someone else claims against the insured because of a cyber event.

The two groups of loss a cyber policy can cover
GroupWhat it pays forExample
Own lossesYour own response costs, data recovery, lost income and extortionRansomware locks a computer and a demand follows
LiabilityA claim against you, and the legal cost of defending itA privacy claim after a breach in your household or company

Who buys cyber insurance?

Mostly companies today. The UK government’s Cyber Security Breaches Survey (Department for Science, Innovation and Technology, 2025) found that 45% of businesses reported being insured against cyber security risks in some way, and that 62% of small and 65% of medium businesses were. Just 7% of businesses held a policy written specifically for cyber risk; the rest had it as part of a wider policy.

Households are the newer group. A personal cyber policy covers a person and the people they live with against the same kinds of events, at a size that fits a home.

Why do people buy it?

Because the losses are real and common. The FBI Internet Crime Complaint Center (2026) received 1,008,597 complaints in 2025 and recorded $20.877 billion in reported losses. Those are the cases people reported to one US agency, so they show the scale rather than the full total.

Does cyber insurance stop an attack?

No. The National Cyber Security Centre (2020) is direct about it: cyber insurance will not solve every security issue and will not prevent a breach or attack. Insurers often ask about your security habits before they cover you, and some policies make cover depend on controls staying in place.

That is why Syba pairs its personal cyber insurance with a 24/7 cyber team, a security app and training. The insurance pays; the service lowers the odds you need it.

How do you compare cyber policies?

Read five things before you buy. The same questions work for a household and for a company.

  • The limit: the most the policy pays for one event or one year.

  • The covered events: ransomware, fraud, identity theft, data recovery, liability.

  • The exclusions: what the policy says it will not pay for.

  • The conditions: what must be in place for a claim to be paid or the policy renewed.

  • The help: who you call, and whether a person works the case with you.

Questions people ask next

  • Is cyber insurance the same as identity theft insurance?

    No. Identity theft insurance covers one kind of event. Cyber insurance is broader and also responds to ransomware, online fraud, data recovery and, on some policies, liability. Syba includes identity theft cover inside every plan.

  • Does home insurance already cover cyber losses?

    Sometimes in part. The National Cyber Security Centre (2020) advises checking whether existing policies, such as property or business interruption cover, include some cyber cover or exclude it, and reading the policy or asking the insurer or broker.

  • What does personal cyber insurance cover?

    Syba plans cover identity theft, ransomware and extortion, online fraud and cyber crime, cyberbullying with counseling, and cyber breach events with data recovery. Higher plans add liability and cryptocurrency cover. Each line responds under the terms of the issued policy.

  • Will cyber insurance repay money I sent a scammer myself?

    Not by default. A payment you authorised yourself is usually outside cover. Read the fraud wording of any policy, and ask what counts as a covered event before you buy.

  • How do I get cyber insurance?

    For a household, choose a plan on the Syba pricing page and complete the quote. For a company, ask for a quote through a broker or directly; company cover is priced per company, not from a list.

Sources

Every figure on this page names its publisher and year. Reviewed September 30, 2026.

See the plans and the price

Pick a plan, or book a call with the team.