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The numbers we operate on.

Most insurers publish nothing until a regulator asks. We hold the opposite view: if a number matters enough to run the company on, it matters enough to print. This page is our operating record, kept in the open and revised as the numbers move.

Measured, not promised.

Each figure below comes from a source of record and says which one. Measured figures appear with the time they were measured, and only while the measurement is fresh.

The highest cover limit a US household can buy
$5,000,000
The Diamond plan in the published plan catalogue
Plans on sale in the United States
5
The published plan catalogue, from $49 a month
Languages this site is published in
3
English, Dutch, French

How we make money.

Personal Guard is a monthly membership. Tiers are regional: 5 in the United States starting at $49 per month, 3 in the European Union. The subscription is the business. The monitoring, the 24/7 cyber desk, the Cyber Basics course and the coverage placement all live inside it, and that is the revenue we run on.

Your scan score never sets your price. It is security context, nothing more: it does not move your premium, your tier or your eligibility. We built the scoring engine to make households safer, not to ration who gets covered.

The insurance itself is not our paper. Coverage is provided by A-rated carriers, Tokio Marine HCC and Chubb, with policies placed through licensed insurance brokers. We sell the membership; carriers underwrite and issue the policy. The exact terms are in the coverage disclosure at the foot of this page.

What we will publish next.

These are commitments, not data we hold today. They join the figures above when the measurement is solid, not before.

  • Claims counts and median resolution time

    Once claim volume is statistically meaningful, we will publish how many claims we receive and the median time from first report to resolution. Below that threshold, small numbers would identify members and mislead more than they inform.

  • Carrier mix

    The share of placed coverage with each carrier, by region, so you can see exactly whose paper stands behind your household.

  • Uptime

    Availability for the concierge line and the member dashboard, measured rather than asserted. We will not print an uptime figure until we can stand behind the measurement window.

Get a number of your own.

Your scan score never touches the price.